Welcome to Bemagold. Before making a purchase, please read the following terms of service carefully. These terms outline your rights and responsibilities, ensuring a pleasant and smooth shopping experience.

  1. Ordering and Payment

1.1 Order Process:
You can browse and select your desired mobile phone case products on our online store. When placing an order, please ensure that you provide accurate order information, including product models, colors, quantities, and your contact details.

1.2 Pricing and Payment:
We make every effort to ensure the accuracy of product prices. However, in the event of pricing errors or other issues, we reserve the right to correct or cancel orders. You can choose a suitable payment method to complete the order payment.

  1. Product Information and Descriptions

2.1 Product Accuracy:
We strive to ensure the accuracy of product information, images, and descriptions displayed on the online store. However, due to monitor settings and individual product variations, the actual products may have slight differences. Please refer to the actual products received.

2.2 Product Reviews:
We encourage customers to provide feedback and reviews on their purchased products. These reviews solely represent personal opinions and do not constitute our endorsement or guarantee of the products.

  1. Shipping and Delivery

3.1 Shipping Time:
We will process and ship your order as soon as possible. The shipping time may vary depending on factors such as product availability, order quantity, and delivery location. We will strive to ensure prompt order fulfillment.

3.2 Delivery Services:
We will select an appropriate logistics company for product delivery. The delivery time and service quality will depend on the operational capabilities of the logistics company and the destination factors.

3.3 Force Majeure:
In the event of unforeseen circumstances beyond our control, such as natural disasters, war, adverse weather conditions, etc., that may affect the delivery time or safety of packages, we will work with the logistics company to mitigate the impact and minimize any inconvenience caused to you.

  1. Returns and Exchanges Policy

4.1 Eligibility for Returns and Exchanges:
Please refer to our returns and exchanges policy for the conditions and requirements of returns and exchanges. We will handle and accept eligible return and exchange requests in accordance with the policy.

4.2 Refund Method:
Once a return is confirmed and accepted, we will process the refund according to your chosen method. Refunds will be made using the original payment method you used for the purchase, or through other reasonable refund methods as per your request.

  1. Privacy Protection

5.1 Personal Information:
We will strictly protect your personal information and comply with applicable privacy laws and regulations. Please read our privacy policy carefully to understand how we collect, use, and protect your personal information.

5.2 Linked Websites:
Our online store may contain links to other websites. These links are provided for your convenience to access additional information. We are not responsible for the privacy practices and content of these linked websites.

  1. Intellectual Property

6.1 Copyright Notice:
We own the intellectual property rights of all content and materials on the online store. You may not copy, modify, distribute, or use these content and materials without our written permission.

6.2 Trademarks:
All trademarks and logos appearing on the online store are the property of their respective owners. You may not use or reproduce these trademarks and logos without the written permission of the owners.

  1. Disclaimer

7.1 Product Usage:
The mobile phone cases we provide are intended solely for the purpose of protecting mobile phones.